Category Archives: FAQ

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Sometimes we get receipts from clients that don’t make any sense or it is unclear how the thing purchased relates to the business. When this happens, it is very difficult for us to allocate the purchase accurately (or at all).

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At it’s most basic, bookkeeping involves receiving data in the form of invoices etc. and entering this data into an accounting system. So, if you are one of our clients, before we can start doing your accounts, we will send you a request for a list of documents. The type of document we request from […]

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There are several tools you can use that will allow you to share your documents with us. Your location (and ours) isn’t a problem as most tools will allow you to share your data remotely. Here is a list of tools you can use:

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Our last blog looked at engagement letters and why they are important for our clients (and for us!). The final part of the process when creating an engagement letter for clients is the signing of the document. The client needs to sign the letter and we also need to sign it. In days gone by, […]

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It is customary across many professional industries to use engagement letters or client agreements when on-boarding a new client. They are used by most accounting professionals and are considered best practice. An engagement letter protects both the consultant and the client in the event anything should go awry during the engagement. We certainly use engagement […]

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At the beginning of our client on-boarding process, we get together with the potential client to discuss if we are both a good fit for one another. If it turns out that a lead would like to engage our services, we then proceed to part two of our on-boarding procedure – gathering information about the […]

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Today we continue our series of blogs which go to explain how we work with our clients at e-BAS Accounts. Our first blog in the series explained how we connect with our clients to process their BAS. This one outlines part one of our procedure when on-boarding new clients – the potential client interview. The […]

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When I’m checking out companies on social media I often see that they’re doing exactly what I’m doing – sharing content related to their industries rather than sharing information directly about their companies. They do this so as not to come off as doing the “hard sell” to potential customers but rather go the “soft […]

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